Privacy Notice

We are PDF Genius, a company dedicated to providing advanced document processing solutions through our web and mobile platforms ('PDF Genius', 'we', 'ours', 'us'), also reachable at privacy@pdfgenius.com. Legal documents can be complex, so in summary, this policy explains how PDF Genius collects, uses, and protects your information.

1. What Personal Data Do We Collect?

'Personal Data' refers to any information related to an identifiable natural person, such as your name, email address, IP address, or any other information that can be linked to your identity. We may collect the following categories of personal data:

• Account Information: Name, email address, password, and subscription details when you register for an account.
• Payment Information: Payment details when you purchase our premium services.
• Usage Data: IP address, browser type, device information, and interactions with our website.
• User Files: Files you upload and process using our services.

2. How Do We Use Your Data?

We process Your Personal Data for the following purposes:

• To provide, maintain, and improve our services.
• To ensure the security and functionality of our website and applications.
• To process transactions and manage subscriptions for premium services.
• To comply with legal obligations and enforce our Terms of Service.
• To communicate with you, including sending newsletters and promotional emails.
• To analyze website traffic, improve user experience, and conduct research.

3. Data Storage and Security

We use industry-standard security measures to protect Your Personal Data. Our security practices include:

• Encryption: All communications and file transfers are encrypted using TLS.
• Access Control: Only authorized personnel have access to Your Personal Data.
• Secure Authentication: Passwords are encrypted and never stored in plain text.
• Data Retention: User Files are automatically deleted after processing.

4. Third-Party Service Providers

We work with trusted third-party service providers including:

• Payment Processors: Stripe, PayPal
• Hosting and Cloud Services: AWS, Google Cloud
• Marketing and Analytics: Google Analytics, HubSpot
• Customer Support: Zendesk

5. Your Rights and Choices

You have the right to:

• Access your Personal Data
• Correct inaccurate information
• Request data deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

Contact Us

If you have any questions, please contact us at:

PDF Genius
Email: privacy@pdfgenius.com